You can find answers to frequently asked questions about GREYD.SUITE here.


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Do I need a WordPress theme to use GREYD.SUITE?

No, you don't need a theme, you can start with a completely empty page in GREYD.SUITE. Alternatively, there are various fully customizable page templates available in our Theme & Template Library. You can even edit sites you've built with another theme with GREYD.SUITE, as long as they are built on the core WordPress features.

Who will host my website?

Of course, you can host your website with any hosting provider. We recommend the German WordPress hosting provider Raidboxes, these servers are located in Germany with ISO 27001 certification. The Raidboxes team will move your website to the Raidboxes servers free of charge within a maximum of 2 working days. Raidboxes hosting is not only fast and secure, but also climate positive. Since the tariffs are without a cancellation period, they give you maximum flexibility.

What's the difference between GREYD.SUITE and the many other WordPress tools?

GREYD.SUITE is the first true all-in-one solution in the world that natively includes all relevant features for professional websites, and is 100% integrated with Gutenberg, offering maximum flexibility and unbeatable page speed. GREYD.SUITE enables you to work in a completely new and dynamic way in WordPress.

What languages are supported by GREYD.SUITE?

GREYD.SUITE as well as all tutorials in our GREYD. Helpcenter are currently available in English and German. You can select your language in the WordPress settings.


Can I test GREYD.SUITE for free?

Yes, you can test GREYD.SUITE with all its features. There are no limits in terms of time of use, features or the number of domains you can test GREYD.SUITE with. If you choose to publish your website without the GREYD.SUITE watermark, just buy a license and activate it on your domain.

What payment methods do you accept?

We accept payments via Stripe, PayPal and credit card. To manage the payment we work with Stripe and Paypal. You can also pay with credit card.

Can I upgrade my license later?

If you're using the free trial, you can upgrade to any license for your domain. If you already have a subscription and you want to upgrade it, please contact us.

What happens when the 12 months are over?

If you’re using the BASIC plan, you will not be able to install any updates after the first 12 months, and you will not be able to activate your license on another domain. However, your website will remain live and editable. Our subscription plans FREELANCER, CORPORATE and AGENCY renew automatically unless you cancel it. You don't have to do anything, and you will continue to receive new licenses and personal support.


Can I manage multisites with GREYD.SUITE?

Yes, and it’s super easy! Our integrated website management solution GREYD.Hub allows you to manage as many websites as you like via one central backend access. With just a few clicks you can duplicate websites, or migrate them, or create backups. This will significantly reduce your administrative workload.


Are my forms GDPR compliant?

GREYD.Forms offers you numerous options to ensure data privacy. Among other things, there is a native double opt-in procedure, allowing you to get the opt-in of your users in a two-step process. You can manage emails directly in the backend, and you’ll find detailed reports on form entries, opt-ins and opt-outs, including time and IP address.

Can I send form entries to my CRM?

GREYD.Forms has a direct interface to Salesforce, HubSpot and Zapier, and will soon offer interfaces to even more CRM systems. These interfaces allow you to send leads from your forms to your CRM for further processing with just a few clicks. You can also export your form entries as a CSV file and manually import it to any CRM. With webhooks, you can create additional interfaces.


How secure is GREYD.SUITE?

GREYD.SUITE undergoes continuous pentesting and is developed according to strict coding guidelines. We have extensive quality assurance processes to secure even the highest IT security standards of big company groups and federal offices. We are happy to provide our IT guidelines upon request.


Can I use GREYD.SUITE to build websites for clients?

Yes, GREYD.SUITE is the perfect tool for web service providers. You can create any type of website, and do it much faster and cheaper than you are used to. With GREYD.Hub you can manage all your website projects in one central backend, import and export designs and layouts, and much more.

Do I get a seperate license for each website in the subscription?

You receive one license key that you can use for all your websites. In your account you can see on which domains your key is used and how many you can activate in the current month.

Will external service providers be able to work with GREYD.SUITE?

GREYD.SUITE works in the familiar WordPress environment. You just need to give your agencies or other service providers access to your backend, and then they can work with GREYD.SUITE.

Will I need a developer for more complex issues?

GREYD.SUITE allows anyone to create or change complex, professional websites with just a few clicks – without writing a single line of code.

Can I add my own code to GREYD.SUITE?

Yes, CSS, HTML or JavaScript – you can easily add your own custom code to GREYD.SUITE. You can easily add global code snippets, such as Google Analytics or chatbots, to the settings for the entire website.

Does GREYD.SUITE work with third-party plugins?

Yes, you can use third-party plugins with GREYD.SUITE. We’ve even developed additional features and optimized integrations for many popular plugins. These, as well as other useful plugins that we have successfully tested with GREYD.SUITE, will be recommended to you in the wizard during installation.

Can I use a child theme in GREYD.SUITE?

Yes, you can work with child themes. We've added a clean child theme here for downloading, so you can start right now. Just install it on your website and activate it. And with GREYD.Hub, you can import your design settings to your child theme with just one click.

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