Data privacy

Data privacy

Privacy statement

GREYD GmbH is strongly committed to protecting your personal data. We regard compliance with data protection regulations and in particular those set down in the Federal Data Protection Act (BDSG) as a fundamental obligation. This privacy statement provides information on data processing on our website and your rights in this regard.

It is generally possible to use our website without entering personal data. If and where personal data (such as a person’s name, address or email address) is collected on our web pages, this is always on a voluntary basis where possible. We do not disclose this data to third parties without your express consent. We process and store your data responsibly in accordance with the provisions of the EU General Data Protection Regulation (GDPR).

We would like to stress that security breaches are possible in the transfer of data over the internet (e.g. in communication via email). It is not possible to fully protect data from being accessed by third parties.

Cookies

Our website uses so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, more effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are known as session cookies, which means they are automatically deleted after you end your visit to our site. Other cookies remain on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can configure your browser settings so that you are informed when cookies are placed on your computer and only allow cookies on a case-by-case basis. You can configure your browser to allow cookies in certain instances, reject all cookies, or automatically delete cookies when you close the browser. Deactivating cookies may restrict the functionality of this website.

SSL encryption

We use SSL encryption to protect the data you transfer as effectively as possible. You can recognise connections with such encryptions by the prefix “https://” in the page link in your browser’s address bar. Unencrypted pages have the prefix “http://”. Thanks to SSL encryption, any data you transfer to this website – such as when sending enquiries or logging in – cannot be read by third parties.

Contact form

If you send us an enquiry using our contact form, we will store the information you enter in the contact form – including the contact details you provide – for the purpose of processing your enquiry and to allow us to ask follow-up questions where necessary. We will not pass on this data without your consent.

Access data / server log files

The site provider (or its web hosting provider) collects data every time the website is accessed (in the form of server log files).

This access data includes: the name of the website accessed, the file accessed, the date and time of access, the volume of data transferred, notification of successful delivery, the user’s browser type and version, the user’s operating system, the referrer URL (i.e. the previous site visited), IP address and the provider submitting the request.

The data collected in this way is stored temporarily but is not stored together with other data relating to you. Data is stored on the legal basis of Art. 6 Para. 1 Letter f) of the GDPR. Our legitimate interest lies in improving our website and ensuring its stability, functionality and security. The site provider only uses log data to conduct statistical analyses for the purpose of operating, securing and optimising the website. However, the site provider reserves the right to examine log files retrospectively if specific indications create reasonable suspicion of unlawful use of the site.

Cooperation with processors and third parties

If and where we disclose, transfer or otherwise grant access to data to other persons or companies (processors or third parties) in the context of our processing activities, this only takes place if there is a legal basis for doing so (e.g. where the transfer of data to third parties such as payment service providers is necessary for the performance of a contract according to Art. 6 Para. 1 Letter b of the GDPR), if you have given your consent, if a legal obligation requires us to do so or on the basis of our legitimate interests (e.g. engagement of representatives, web hosting providers, etc.).

If and where we engage a third party to process data on the basis of a data processing agreement, this takes place on the basis of Art. 28 of the GDPR.

Data processing on the website

It is generally possible to use our website without entering personal data. We will only collect personal data if you actively contact us via email. We will process this data within the company in order to process your request.

Furthermore, we will use the data you provide in compliance with legal regulations in order to provide you with interesting information and offers related to our products and services by post. Consumers only receive information and offers via email, SMS or fax if they have given us their consent to send such communications.

You can object to the use of your personal data for this purpose at any time by sending an informal message by post or email. Please send your objection to our Data Protection Officer. You can find their contact details at the bottom of this page.

Right of access

Upon request, we will send you information regarding the data stored about you free of charge. If you would like us to do so, please send your request to our Data Protection Officer. You can find their contact details at the bottom of this page. If we hold personal data pertaining to you, you have the right to have us rectify, block or erase your data.

Public Directory of Procedures

Section 4g of the Federal Data Protection Act (BDSG) stipulates that the Federal Commissoner for Data Protection (BfDI) must make the Directory of Procedures according to Section 4e available to the public. We would be happy to send you the Public Directory of Procedures free of charge. Please send a written request to our Data Protection Officer if you would like a copy of the directory. You can find their contact details at the bottom of this page.

Objection to promotional emails

We hereby object to the contact details published under our obligation to provide a legal notice (Impressumspflicht) being used to send promotional or informational materials we have not explicitly requested. The operator of this site expressly reserves the right to instigate legal proceedings in the event that unsolicited promotional materials such as spam emails are sent.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called cookies. These are text files that are stored on your computer and make it possible to analyse your use of the website. The information generated by the cookie regarding your use of this website is usually transmitted to a Google server in the USA and stored there.

However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA before being truncated. Google will use this information on behalf on the operator of this website in order to analyse your use of the website, to compile reports regarding website activities and to provide the website’s operator with additional services relating to usage of the website and the internet. The IP address transmitted by your browser in the context of Google Analytics will not be combined with other data held by Google.

Please note that the code “gat._anonymizeIp();” has been added to Google Analytics on this website in order to ensure that IP addresses are recorded anonymously (known as IP masking).

You can prevent cookies from being stored on your computer by configuring your browser settings accordingly; please note, however, if you do this, you may not be able to make full use of all the functions of this website. You may also prevent the data generated by the cookie which relates to your use of the website (incl. your IP address) from being recorded by Google, as well as the processing of such data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/

As an alternative to the browser add-on, or in browsers on mobile devices, please click the following link to prevent the collection of data by Google Analytics on this website in future. Clicking the link will place an opt-out cookie on your device. If you delete your cookies, you will have to click this link again.

Deactivate Google Analytics

You can find more information on the terms of service and data privacy at http://www.google.com/analytics and http://www.google.com.

Facebook pixel

We use the Facebook pixel on our website. We have implemented a code on our website for this purpose. The Facebook pixel is a piece of JavaScript code that loads a series of functions that allow Facebook to track your actions on our web pages if you reached our website via Facebook ads. For example, if you purchase a product on our website, this activates the Facebook pixel and stores your actions on our website in the form of one or more cookies. These cookies enable Facebook to match your user data (customer data such as IP address, user ID) with data from your Facebook account. Facebook then deletes this data. The collected data remains anonymous and inaccessible to us and can only be used in the context of displaying advertisements. If you are a Facebook user and are currently logged in, your visit to our website will be automatically attributed to your Facebook user account.

We only want to display our services and products to people with a genuine interest in them. With the help of the Facebook pixel, we can tailor our advertising measures more effectively to your wishes and interests. This means we can display appropriate advertisements to Facebook users (provided that they have approved personalised ads). Facebook also uses the collected data for analytical purposes and for its own advertisements.

The following list details cookies that were placed on a test page through integration of the Facebook pixel. Please note that these are only example cookies. Different cookies are placed depending on how users interact with our website.

Name: _fbp
Value: fb.1.1568287647279.257405483-6311198368-7
Purpose: Facebook uses this cookie to display advertising products.
Expiry: after 3 months

Name: fr
Value: 0aPf312HOS5Pboo2r..Bdeiuf…1.0.Bdeiuf.
Purpose: This cookie is used to ensure that the Facebook pixel functions correctly.
Expiry: after 3 months

Name: comment_author_50ae8267e2bdf1253ec1a5769f48e062311198368-3
Value: Name of the author
Purpose: This cookie saves text and the name of a user who, for example, leaves a comment.
Expiry: after 12 months

Name: comment_author_url_50ae8267e2bdf1253ec1a5769f48e062
Value: https%3A%2F%2Fwww.testseite…%2F (URL of the author)
Purpose: This cookies saves the URL of the website that the user enters in a text field on our website.
Expiry: after 12 months

Name: comment_author_email_50ae8267e2bdf1253ec1a5769f48e062
Value: Email address of the author
Purpose: This cookie stores the user’s email address, provided that they have disclosed this on the website.
Expiry: after 12 months

Note: The cookies listed above relate to the actions of an individual user. The chance of changes being made by Facebook cannot be excluded, especially in terms of the use of cookies.

If you have a Facebook user account, you can change your ad preferences at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If you are not a Facebook user, you can manage your relationship with use-based online advertising at https://www.youronlinechoices.com/uk/your-ad-choices. This site gives you to option to deactivate and activate individual providers.

If you would like to find out more about Facebook’s data privacy operations, you can view its Data Policy at https://www.facebook.com/policy.php.

Use of Google Maps

We use Google Maps on our website to display our location and to generate directions to reach us. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to simply as “Google”.

As a certified active participant in the EU-US Privacy Shield https://www.privacyshield.gov/, Google guarantees to observe EU data protection regulations in its data processing activities in the USA.

In order to display certain fonts on our website, a connection to a Google server in the USA is established when our website is accessed.
If and when you call up components of Google Maps integrated in our website, Google will place a cookie on your end device via your web browser. Your user settings and user details will be processed in order to display our location and generate directions to reach us. We cannot prevent Google from using servers in the USA to do this.

The legal basis for this processing is Art. 6 Para. 1 Letter f) of the GDPR. Our legitimate interest lies in optimising the functionality of our website.

The connection established with Google allows to Google determine the website from which the request has been sent and the IP address to which the directions need to be sent.

If you do not consent to data processing for this purpose, you can prevent cookies from being installed by configuring your browser settings accordingly. You can find specific details above in the ‘Cookies’ section.
The use of Google Maps and the information obtained through Google Maps is subject to the Google Terms of Service https://policies.google.com/ and the Additional Terms of Service for Google Maps https://www.google.com/.

Google provides further information at https://adssettings.google.com/ and https://policies.google.com.

Vimeo

We use Vimeo videos on our website. Vimeo is a video portal operated by Vimeo LLC, 555 West 18th Street, New York, New York 10011, USA. With the help of a plugin, we can display interesting video material to you directly on our website. Some of your data may be transferred to Vimeo for this purpose. In this privacy statement, we explain which data this involves, why we use Vimeo, how we manage your data and how we can prevent its transmission.

Vimeo is a video platform that was founded in 2004 and has made it possible to stream videos in HD quality since 2007. It has also facilitated streaming in 4K Ultra HD since 2015. The portal is free to use, though it is also possible to publish content behind a paywall. By contrast to the market leader YouTube, Vimeo primarily focuses on providing high-quality streaming of premium content. On the one hand, the portal offers a range of artistic content, such as music videos and short films; on the other hand, it also features useful reports on all manner of topics.

If you access a page of our website with an embedding Vimeo video, your browser will establish a connection with Vimeo servers. This involves a transfer of data. This data is collected, stored and processed on Vimeo servers. Vimeo collects data about you regardless of whether or not you have a Vimeo account. This data includes your IP address, technical information about your browser type and your operating system and very basic information about your device. Vimeo also stores information about the website on which you use the Vimeo service and your actions (activities) on our website. These activities include session duration, bounce rate and which button on our website with an in-built Vimeo function you clicked. Vimeo can track and store these activities with the help of cookies and similar technologies.

If you are logged into Vimeo as a registered member, more data will often be collected, possibly because more cookies have already been placed in your browser. In addition, your activities on our website will be directly linked with your Vimeo account. In order to prevent this from happening, you need to log out from Vimeo while “surfing” our website.

Vimeo is headquartered in White Plains in the State of New York (USA). However, it offers its service around the world. The company uses computer systems, databases and servers in the USA and in other countries. Your data may therefore also be stored and processed on servers in the USA. Vimeo stores data until such time as the company no longer has a business reason to store it. Data is then deleted or anonymised. Vimeo corresponds to the terms of the EU-U.S. Privacy Shield Framework and can therefore collect and use data from users in the EU and transfer such data to the USA.

You have the option to manage cookies as you wish in your browser at any time. If, for example, you do not want Vimeo cookies to be placed on your computer and information about you to be collected, you can clear or disable cookies in your browser settings at any time. This process differs from browser to browser. Please note that you may not be able to access the full scope of some functions after disabling or clearing cookies. The following instructions explain how you can manage or clear cookies in your browser.

Chrome: Clear, enable and manage cookies in Chrome

Safari: Manage cookies and website data in Safari

Firefox: Clear cookies and site data in Firefox

Internet Explorer: Delete and manage cookies

Microsoft Edge: Delete and manage cookies

If you are a registered member of Vimeo, you can also manage the cookies used in your Vimeo account settings.

Vimeo is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data. You can find more information at https://www.privacyshield.gov/participant?id=a2zt00000008V77AAE&status=Active. You can find out more about Vimeo’s use of cookies at https://vimeo.com/cookie_policy and read more about Vimeo’s data privacy activities at https://vimeo.com/privacy.

Hubspot

We use the services of the software manufacturer HubSpot. HubSpot is a software company from the USA with a subsidiary in Ireland (HubSpot European Headquarters, Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland).

HubSpot is a service platform. The service used is an integrated software solution that allows us to manage customer data and cover various aspects of our online marketing. These include analysis of landing pages and reporting. “Web beacons” are used for this and cookies are stored on your end device.

The following personal data may be collected in the process:

  • IP address
  • Geographical location
  • Type of browser
  • Duration of the visit
  • Accessed pages

The information collected and the content of our website is stored on servers of our software partner HubSpot Ireland. We use HubSpot to analyze the use of our website. This allows us to continuously optimize our website and make it more user-friendly. We also use information to determine which of our company services are of interest to customers and newsletter subscribers and to contact them for advertising purposes. In addition, we use the evaluation to optimize our web offer for you.

Your IP address is truncated to preserve anonymity. This means that the user’s IP address is shortened by HubSpot within European Union member states or in other contracting states in the European Economic Area. Full IP addresses are rarely sent to a HubSpot server in the USA and truncated there.

The cookies have a normal lifetime of 13 months. In addition, we delete personal data collected through HubSpot as soon as the purpose for which it was collected has been achieved, unless deletion is prevented by legal retention periods.

The information generated by the cookie about the use of the website by users can usually also be transferred to a Google server in the USA and stored there. The processing is based on EU standard contract clauses. This enables HubSpot to comply with European data protection law.

The storage of cookies is based on Art. 6 para. 1 lit. a GDPR. You can withdraw your consent under this link.

For more information about how HubSpot works, please refer to the HubSpot Inc. privacy policy.

Office responsible for data privacy at GREYD GmbH

All interested parties and visitors to our website can contact us in relation to data privacy as follows:

GREYD GmbH
Max-Planck-Strasse 4
85609 München-Aschheim, Germany
info@greyd.de

We reserve the right to amend this privacy statement in order to adapt it to changing legal situations or in the event of changes to our service or data processing activities. However, this only applies in relation to data processing statements. If and where the consent of users is required or elements of a data privacy statement contain regulations pertaining to our contractual relationship with users, amendments will only be made with the users’ consent.

We ask that users review the content of this privacy statement on a regular basis.

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